ORG.NA Organisations, that are non-profit making (as opposed to the COM.NA definition) but including NGO.

Policies:
Types of registered domains: domain names may be registered for active usage (domain delegation) only. Domain reservations are not possible.

Name servers: for registered active domain names there must be an operational primary and at least one (and up to five) operational secondary Domain Name System (DNS) name servers. All registered name servers must have permanent IP connectivity to the Internet in order that they can be easily checked for operational status and database accuracy at any time by .NA-NiC. That means, that all name servers must respond to DNS and ICMP queries and allow DNS zone transfers to .NA-NiC. For details please see the rejection paragraph below.

Eligibility for registration, responsibility: any entity may register domain names, independent of the location of the entity. It is, however, recommended to register domain names below .NA top level domain only for bona fide Namibian entities which is reflected in the pricing structure. As far as .NA-NiC is concerned, the Administrative Contact in the application form is responsible for a domain and is therefore required to be a person and a member of the entity stated in the application as Organization Name.

Holder of domain name: the holder of a domain name is the entity stated as the Organization Name or, in case of natural persons, the person stated as administrative contact.

Equal rules: the .NA-NiC registry applies identical rules and policies to all applications made by entities.

Language: the language for communication with .NA-NiC is English.

Fees and invoices: according to the latest pricelist which is also available in PDF format. Invoices are sent to the Technical Contact as listed in the application form.

Processing order of requests: applications for new domain names are processed in chronological order of receipt by .NA-NiC (first-come, first-serve). More specific: e-mails are being processed in chronological order of arrival as they appear in the in-box of .NA-NiC. Applications by Fax messages or letters will not be processed. The entity seeking registration is fully responsible for their entries and is therefore required to supervise any records in the repository belonging to said entity. Applications for modifications (and deletions) of domain names are processed in a manner similar to that described above but exceptions to chronological order may be possible under certain circumstances and upon special request by applicants.

Acceptable character sets for e-mail messages: ASCII and ISO-8859-1 (ISO Latin 1) character sets are accepted and language-specific characters of the latter preserved for data in the repository. .NA-NiC may not be made liable for any processing errors when other character sets as the two stated above are being used by applicants.

Start of registration: normally within 10 working days of receipt of first valid, unmodified application form for a new domain name by .NA-NiC, provided the application is accompanied by the appropriate fees and and the Service Agreement duly signed by the Administrative Contact or an authorized representative. (A copy of the latest version is available in PDF format)

Termination of registration: domain names may be erased from the repository due to the following reasons:
when the applicant requests deletion of his entry. The request needs to be sent to .NA-NiC in written form or by e-mail sent from the registered e-mail address of the Administrative Contact, to whom a confirmation will be sent by email. Allow normally not more than 30 days to process the request.
when no or insufficient payment for annual maintenance is received. The entry in the repository corresponding to the unpaid fee will be erased without further notice after elapse of a period of 45 days, beginning on the day after which the first invoice for the unpaid fee has been due for payment and only be restored after settlement of all outstanding amounts and receipt of payment of a re-connection fee in the amount for annual maintenance.
upon order by a court,
as the result of Dispute Resolution in accordance with the Internet Corporation for Assigned Names and Numbers? ("ICANN") Uniform Dispute Resolution Policy which is part of the Service Agreement.
when the zone is not maintained according to the standards set for the rejections of applications within reasonable time of being notified.
Domain names which have been deleted will immediately become available for reuse by any party.

Responsibilities for domain: entities registering domain names are fully responsible for their right to said name. Submission of a domain registration constitutes warranty to .NA-NiC that entity has rights to use the submitted name, i.e. entities statements in the application form are required to be true and entity is required to have the right to use the Domain Name as requested in the application. Entity shall indemnify .NA-NiC from any litigation costs or damages resulting from entity's use of said name. .NA-NiC is hereby expressly exempted from any and all responsibility for the verification of rights to a name. Acceptance of an application and registration of a domain name constitutes no endorsement by .NA-NiC that applicant has a right to use the domain name in question under the laws of any state which might be applicable, e.g. with regard to names of natural or legal persons, trade names or trademarks.

Transfer of domain names: two possibilities exist for the transfer of domain names from one holder to another:
The holder of a name deletes the data base entries of a certain name in the repository and a new applicant applies for the same name.
The holder of a name submits a written and signed document to the registry authorizing another entity to apply for the deletion and new application for a specific domain name.

Solving conflicts: when a domain name has been registered by another entity or is in progress of registering, it is the responsibility of the entity seeking the registration to research the existing repository and pursue any litigation which may be necessary against the existing applicant, should said entity believe that existing applicant has no right to said domain. Entities and applicants acknowledge and agree that .NA-NiC cannot act as arbiter of disputes arising out of the registration of and use of domain names. All applicants agree to be bound by the current Domain Name Dispute Policy ("Uniform Dispute Policy") adopted by the Internet Corporation for Assigned Names and Numbers (``ICANN'') which is incorporated herein and made a part of the Service Agreement by reference. The current version of the Uniform Dispute Policy may be found at ICANN?s web site at http://www.icann.org/udrp/udrp.htm. Please take the time to familiarize yourself with such policy. Registration of a pending application for a domain name will be suspended by .NA-NiC in case of a conflict with another pending application or an already registered active or inactive domain name until the conflicting applicants present a written and duly signed settlement of the conflict or a court decision resolving the dispute in favor of one of the conflicting parties.

Liability of .NA-NiC: The limitation of liability of .NA-NiC is limited to the amount paid to .NA-NiC, as per the Service Agreement.

Rules for domain names: domain names need to contain more than 2 and up to 24 alpha-numeric characters per name (a . . . z, 0 . . . 9). Non-acceptable names: see par. 21 below. Special character allowed: hyphen (-), but not as first and/or last character, and not as third and fourth character. Use lower case characters only because domain names are case insensitive.

Recommendations for domain names: domain names should preferably contain
a length of more than five characters,
a letter as first character,
strong similarity to the full name of the entity seeking registration or to the abbreviation of the entity's name.

Return of pre-paid fees: when an entity loses its right to use a domain name, e. g because said entity has had no legitimate right to register a domain name, no refund of any pre-paid fees will be made.

Notifications: notifications are sent via e-mail by .NA-NiC to all contacts as listed in the application form when applications have been accepted, rejected or modified or as warning messages.

Rejects: reasons for rejecting domain name applications are:
Incomplete entries in the application form
Domain names containing less than 3 characters
Domain names containing more than 24 characters
Domain names containing special characters except the hyphen (-)
Domain names containing hyphen as first or last character
Domain names which are identical with an already registered domain name
Domain names which are identical with a previously applied valid name
Administrative contact is not a member or authorized agent of the entity stated as the organizational contact (not applicable to natural persons)
Domain names of bad taste
Misleading or deceptive domain names
Domain names with offending character
The Application Template is not sent to the proper email address (dns-admin@na-nic.com.na)
The template is modified (for example through MIME)
The Subject: line of the application does not spell out the purpose of the application or lacks the name of the proposed domain.
The Primary and/or any Secondary Servers? IP number does not correspond to its name.
There is no Secondary Server.
There are more then five Secondary Servers.
The Primary and/or any of the Secondary Server does not respond authoritatively to DNS requests.
Primary and/or secondary DNS server(s) do not respond properly and within reasonable periods of time (inter alia to DNS requests and/or ICMP ping).
The DNS data on the Primary Server does not correspond with the data entered on the application.
Any of the Secondary Servers does not update within reasonable time from the Primary Server, ie. serial numbers in the SOA records differ.
Attempts to send email to the Technical and/or Administrative Contact fail due to reasons outside .NA-NiC?s control.
Outstanding payments.
Testing the DNS delegation with the AFNIC tool results in errors (warnings are accepteable):
The zone must be installed on all name servers (a minimum of two) that are specified on the application template.
The name of the Primary Server given in the registration SOA corresponds to the first server listed in the application.
The Zone Contact (RNAME) is legal and reacheable by electronic mail through delivery to the first mail relay.
The Serial Number of the zone is coherent on all servers.
The Refresh Interval has a minimum of one hour.
The Retry Interval is at least one hour.
The Expiry Interval is at least one week and much larger than the Refresh Interval.
The Time To Live (TTL) in the SOA specifies the TTL for negative responses (NXDOMAIN) and must be more than one hour and less than one day.
A MX must exist for the zone with a legal mail relay name which must be (or point to) an IP address (A record). An alias (CNAME) shall be rejected in accordance with the RFCs.
The email address postmaster@applied.domain.NA must be reacheable by electronic mail through delivery to the first mail relay and be read regularily.
All name servers specified in the application must have permanent IP connectivity to the Internet.
The servers must respond timeously to UDP and TCP requests on port 53 (DNS) and to ICMP echo packets from any system on the Internet.
The servers mentioned in the application must be authoritative for the zone applied for.
For each and any zone within ".NA", ".IN-ADDR.ARPA" and "." the server must obain the proper corresponding list of name servers and must not be authoritative for such zones unless mentioned in such list.
The addresses for the name servers mentioned in the application must be correct.
Every server must obtain the correct address of every server of the zone, effect the checksums through UDP packets and generate its IP packets with a TTL of less then 64.
No server mentioned in the application must be configured as a forwarder.
The name of every server must be obtaineable by reverse lookup through its IP address.
On the Mail Relays (MX) the command VRFY must be implemented corresponding to RFC 1123, the return codes must be of the type "2xx" conforming to RFC1893.

Warnings: .NA-NiC may issue warnings
in case of obvious name conflicts or when names are likely to conflict with another name, trade name, trade mark (TM), service mark (SM) etc. .NA-NiC, however, has no obligation to issue such warnings. After a warning has been issued, the corresponding application for a domain name is interrupted until until confirmation by the applicant in the form of a new application is received. .NA-NiC may, however, at its own discretion interrupt the registration until the entity seeking for registration submits within reasonable time to .NA-NiC a written confirmation of the holder of the conflicting name, trade name, trade mark (TM), service mark (SM) etc. that the application is valid and that holder agrees with the application. In such a case, a new application form needs to be submitted to the registry when the case is resolved for both parties.
when the zone is not maintained according to the standards set for the rejections

Suspension of registration: when an entity submits grossly erroneous and/or misleading application forms repeatedly and/or in large quantities, the registry may suspend the registration process for such an entity until, in estimation of .NA-NiC, the registration process can be restored in an orderly manner.

WHOIS entry: .NA-NiC registers domain names in a repository which answers authoritatively for domain names in .NA. Some of this information may also be retrieved through a search engine run by .NA-NiC.

Communication with NA-NiC: .NA-NiC does NOT wish to communicate by fax, but through (plain 7 bit UNencoded ASCII, NO MIME or HTML) e-mail ONLY to info@na-nic.com.na or dns-admin@na-nic.com.na with regards to DNS related matters, or to accounts@na-nic.com.na with regards to financial matters. Under NO circumstances may you send emails to the private email addresses of NA-NiC members or contact any NA-NiC member or NA-NiC staff at their place of work, unless the issue pertains to bona fide, operational emergencies, the determination to be made by .NA-NiC.

Privacy: .NA-NiC reserves the right to make entries in the WHOIS data bases publicly available in any electronic and written form.

Applicable law, jurisdiction: this domain name policy shall be governed by and construed according to Namibian law

TERMS & CONDITIONS for Domains
registered in the .NA Domain Name Space
The undersigned,
.NA-NiC
Organization Namibian Network Information Centre
Legal Form Close Corporation
Registered With Registrar of Companies, Windhoek, Namibia
Registration Number CC/99/938
Registered Office 18 Strand Str, Swakopmund, Namibia
Postal Address PO Box 1342, Swakopmund, Namibia
Banking Details Commercial Bank of Namibia, Swakopmund, Branch Code: 105272,
SWIFT Code: CBONNANX, AccNos: 1052025188 or 2052037047

and

Applicant
Domain Name
Organization
Legal Form
Registered With
Registration Number
Registered Office
Postal Address

agree as follows:

AGREEMENT. In this Service Agreement ("Agreement") "you", "your" and ``Applicant'' refer to each customer and "we", us" and "our" refer to Namibian Network Information Centre, (cc) (".NA-NiC"). This Agreement explains our obligations to you, and explains your obligations to us for various Namibian Network Information Centre services. By selecting our Namibian Network Information Centre service(s) you have agreed to establish an account with us for such services. When you use your account or permit someone else to use it to purchase or otherwise acquire access to additional Namibian Network Information Centre service(s) or to cancel your Namibian Network Information Centre service(s) (even if we were not notified of such authorization), this Agreement covers such service or actions. By using the service(s) provided by .NA-NiC under this Agreement, you acknowledge that you have read and agree to be bound by all terms and conditions of this Agreement and any pertinent rules or policies and pricelists that are or may be published by .NA-NiC.

FEES, PAYMENT AND TERM. As consideration for the services you have selected, you agree to pay Namibian Network Information Centre the applicable service(s) fees.
All fees payable hereunder are non-refundable. As further consideration for the Namibian Network Information Centre service(s), you agree to:


provide certain current, complete and accurate information about you as required by the registration process and
maintain and update this information as needed to keep it current, complete and accurate.
All such information shall be referred to as account information ("Account Information"). You hereby grant .NA-NiC the right to disclose to third parties such Account Information.


MODIFICATIONS TO AGREEMENT. You agree, during the period of this Agreement, that we may:

revise the terms and conditions of this Agreement; and
change the services provided under this Agreement at any time.
Any such revision or change will be binding and effective immediately on posting of the revised Agreement or change to the service(s) on .NA-NiC's homepages, or on notification to you by e-mail or NamPost mail. You agree to review .NA-NiC's homepages, including the Agreement, periodically to be aware of any such revisions. If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice by e-mail or NamPost mail at the addresses listed on the cover page of this Agreement. Notice of your termination will be effective on receipt and processing by us. You agree that, by continuing to use the Namibian Network Information Centre services following notice of any revision to this Agreement or change in service(s), you agree to abide by any such revisions or changes.


DOMAIN NAME DISPUTE POLICY. If you reserved or registered a domain name through us you agree to be bound by the current Domain Name Dispute Policy ("Uniform Dispute Policy") adopted by the Internet Corporation for Assigned Names and Numbers (``ICANN'') which is incorporated herein and made a part of this Agreement by reference. The current version of the Uniform Dispute Policy may be found at ICANN?s web site at http://www.icann.org/udrp/udrp.htm. Please take the time to familiarize yourself with such policy.

DOMAIN NAME DISPUTE POLICY MODIFICATIONS. You agree that we, in our sole discretion, may modify our Dispute Policy at any time. You agree that, by maintaining the reservation or registration of your domain name after modifications to the Dispute Policy become effective, you have agreed to these modifications. You acknowledge that if you do not agree to any such modifications, you may request that your domain name be deleted from the domain name database.

DOMAIN NAME DISPUTES. You agree that, if the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions specified in the Dispute Policy in effect at the time of the dispute. You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy.

AGENTS. You agree that, if an agent for you (i.e., an Internet Service Provider, employee, etc.) purchased our Namibian Network Information Centre service(s) on your behalf, you are nonetheless bound as a principal by all terms and conditions herein, including the Dispute Policy.

ANNOUNCEMENTS. We reserve the right to distribute information to you that is pertinent to the quality or operation of our services and those of our service partners. These announcements will be predominately informative in nature and may include notices describing changes, upgrades, new products or other information to add security or to enhance your identity on the Internet.

LIMITATION OF LIABILITY. You agree that our entire liability, and your exclusive remedy, with respect to any Namibian Network Information Centre services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such service(s). .NA-NiC and its contractors shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Namibian Network Information Centre services or for the cost of procurement of substitute services. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, our liability is limited to the extent permitted by law. We disclaim any and all loss or liability resulting from, but not limited to:

loss or liability resulting from access delays or access interruptions;
loss or liability resulting from data non-delivery or data mis-delivery;
loss or liability resulting from acts of God;
loss or liability resulting from the unauthorized use or misuse of your Account Number or Password;
loss or liability resulting from errors, omissions, or misstatements in any and all information or services(s) provided under this Agreement;
loss or liability relating to the deletion of or failure to store e-mail messages; and
loss or liability resulting from the development or interruption of your Web site.

INDEMNITY. You agree to release, indemnify, and hold .NA-NiC, its contractors, agents, employees, officers, directors, partners and affiliates harmless from all liabilities, claims and expenses, including attorney's fees, of third parties relating to or arising under this Agreement, the Namibian Network Information Centre services provided hereunder or your use of the Namibian Network Information Centre services, including without limitation infringement by you, or someone else using Namibian Network Information Cente Services with your computer, of any intellectual property or other proprietary right of any person or entity, or from the violation of any .NA-NiC operating rule or policy relating to the service(s) provided. You also agree to release, indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy. When .NA-NiC is threatened with suit by a third party, .NA-NiC may seek written assurances from you concerning your promise to indemnify .NA-NiC; your failure to provide those assurances may be considered by .NA-NiC to be a breach of your Agreement.

BREACH. You agree that failure to abide by any provision of this Agreement, any .NA-NiC operating rule or policy or the Dispute Policy, may be considered by us to be a material breach and that we may provide a written notice, describing the breach, to you. If within thirty (30) calendar days of the date of such notice, you fail to provide evidence, which is reasonably satisfactory to us, that you have not breached your obligations under the Agreement, then we may delete the registration or reservation of your domain name without further notice. Any such breach by you shall not be deemed to be excused simply because we did not act earlier in response to that, or any other breach by you.

NO GUARANTY. You agree that, by registration or reservation of your chosen domain name, such registration or reservation does not confer immunity from objection to either the registration, reservation, or use of the domain name.

DISCLAIMER OF WARRANTIES. You agree and warrant that the information that you provide to us to register or reserve your domain name or register for other Namibian Network Information Centre service(s) is, to the best of your knowledge and belief, accurate and complete, and that any future changes to this information will be provided to us in a timely manner according to the modification procedures in place at that time. You agree that your use of our Namibian Network Information Centre service(s) is solely at your own risk. You agree that such service(s) is provided on an "as is," "as available" basis.
NAMIBIAN NETWORK INFORMATION SERVICES EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. .NA-NiC MAKES NO WARRANTY THAT THE NAMIBIAN NETWORK INFORMATION CENTER SERVICE(S) WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICE(S) WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.; NOR DOES .NA-NiC MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE(S) OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH NAMIBIAN NETWORK INFORMATION CENTER SERVICES OR THAT DEFECTS IN THE NAMIBIAN NETWORK INFORMATION CENTER SERVICE(S) SOFTWARE WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM .NA-NiC SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.



REVOCATION. You agree that we may delete your domain name or terminate your right to use other Namibian Network Information Centre service(s) if the information that you provided to register or reserve your domain name or register for other Namibian Network Information Centre service(s), or subsequently to modify it, contains false or misleading information, or conceals or omits any information we would likely consider material to our decision to register or reserve your domain name.

RIGHT OF REFUSAL. We, in our sole discretion, reserve the right to refuse to register or reserve your chosen domain name or register you for other .NA-NiC service(s), or to delete your domain name within thirty (30) calendar days from receipt of your payment for such services. In the event we do not register or reserve your domain name or register you for other .NA-NiC service(s), or we delete your domain name or other .NA-NiC service(s) within such thirty (30) calendar day period, we agree to refund your applicable fee(s). You agree that we shall not be liable to you for loss or damages that may result from our refusal to register or reserve, or delete your domain name or register you for other .NA-NiC service(s).

SEVERABILITY. You agree that the terms of this Agreement are severable. If any term or provision is declared invalid or unenforceable, that term or provision will be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties, and the remaining terms and provisions will remain in full force and effect.

GOVERNING LAW. You agree that this Agreement shall be governed in all respects by and construed in accordance with the laws of the Republic of Namibia, excluding its conflict of laws rules. You and we each submit to exclusive subject matter jurisdiction, personal jurisdiction and venue of the Magistrate Court for the District of Swakopmund, Namibia. If there is no jurisdiction in the Magistrate Court for the District of Swakopmund, then jurisdiction shall be in the High Court of the Republic of Namibia, Windhoek, Namibia.

INFANCY. You attest that you are of legal age to enter into this Agreement.

ENTIRETY. You agree that this Service Agreement, the rules, policies, and pricelist published by .NA-NiC and the Dispute Resolution Policy are the complete and exclusive agreement between you and us regarding all Namibian Network Information Centre services. This Agreement and the Dispute Policy supersede all prior agreements and understandings, whether established by custom, practice, policy or precedent.