Any person or entity residing in any EU member state is eligible to register .eu domain.
No documents are required to register just a local EU address.

EU Member States are:

Austria
Belgium
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
The Netherlands
Poland
Portugal
Slovakia
Slovenia
Spain
Sweden
United Kingdom

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TABLE OF CONTENTS
Table of Contents.............................................................................................2
Definitions........................................................................................................3
Object and Scope............................................................................................3
Section 1. The registrant has to determine whether it meets the General Eligibility Criteria..............................................................................................3
Section 2. Choose a Name – Availability and Technical Requirements......4
Section 3. Select a Registrar.......................................................................4
Section 4. Read the Rules...........................................................................4
Section 5. Provide Accurate and Complete Contact Information.................5
Section 6. Register the Domain Name........................................................6
Section 7. WHOIS Database.......................................................................6
Section 8. Procedure for the Amendment of Contact Information...............9
Section 9. Procedure for the Renewal or Cancellation of a Domain Name.9
Section 10. Procedure for Changing Registrars.........................................9
Section 11. Suspension of Domain Names and Procedure for Reactivation 10
Section 12. Procedure for the Revocation of Domain Names..................11
Section 13. Procedure for the Transfer of Domain Names......................11
ANNEX 1.......................................................................................................13
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DEFINITIONS
Terms defined in the Terms & Conditions and/or the .eu Dispute Resolution Rules are used herein with a capital letter.
OBJECT AND SCOPE
This Registration Policy sets out the technical and administrative procedures used by the Registry as regards the Domain Name registrations, or requests for such registrations including cancellation, transfer, suspension, revocation etc of these Domain Names.
The terms and conditions of this Registration Policy apply only to Domain Name registrations, or requests for such registrations, as referred to in Article 2, fourth paragraph, of the Public Policy Rules, i.e. Domain Names registered directly under the “.eu” TLD.
This Registration Policy does not apply to names registered at all lower levels over which the Registry has no authority as these levels are managed exclusively by the Registrant.
SECTION 1. THE REGISTRANT HAS TO DETERMINE WHETHER IT MEETS THE GENERAL ELIGIBILITY CRITERIA
In this first step, the Registrant must verify whether it meets the General Eligibility Criteria, whereby it must be:
(i) an undertaking having its registered office, central administration or principal place of business within the Community, or
(ii) an organisation established within the Community without prejudice to the application of national law, or
(iii) a natural person resident within the Community.
The countries and territories that are considered to form part of the Community are listed in Annex 1 hereto.
In case of a negative answer: if the Registrant does not meet one of the above requirements, it is unfortunately not entitled to register a Domain Name under the .eu TLD. If the Registrant files a request for Domain Name registration, or if it is able to register a Domain Name without meeting the above conditions, the Registry is entitled at any time to reject a request for Domain Name registration or revoke the Domain Name concerned as it sees fit (Sections 6(4) and 9(4) of the Terms and Conditions).
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In case of a positive answer: If the Registrant meets one of the above requirements, it can proceed to Section 2.
SECTION 2. CHOOSE A NAME – AVAILABILITY AND TECHNICAL REQUIREMENTS
The Registrant must, prior to filing a Domain Name registration request, verify whether the Domain Name requested meets the availability and technical requirements set forth in Section 2.2 of the Terms and Conditions. In this respect, the Registrant must take the following steps:
(i) check whether the Domain Name requested meets the technical requirements set out in Section 2.2 (ii) of the Terms and Conditions;
(ii) check in the .eu WHOIS Database (available on the Website of the Registry) whether the Domain Name is available; domain names contained in the lists of blocked or suspended names (published on the Website of the Registry) are not (yet) available for Registration; and
(iii) check in the .eu Sunrise WHOIS Database (available on the Website of the Registry) whether the Domain Name requested has been applied for during the Phased Registration Period; a Domain Name applied for during the Phased Registration Period shall not be available for general registration until the Registry has decided to make that Domain Name available, according to the Sunrise Rules.
SECTION 3. SELECT A REGISTRAR
Domain Names can only be registered (and registrations may only be renewed) with the Registry through a Registrar, who acts on behalf of the Registrant.
Therefore, in order to file a request for registration of a Domain Name the Registrant should select a Registrar accredited by the Registry from the list available on the Website of the Registry.
SECTION 4. READ THE RULES
When filing a request for registration of a Domain Name, the Registrant enters into an agreement with the Registry, the terms and conditions of which are contained in the Rules. Thenceforth, the Registrant will be bound exclusively
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by these Rules, which may be subject to change at any time in accordance with the procedures laid down herein.
It is the Registrar’s responsibility to provide the Registrant with the applicable Rules prior to filing its request for Domain Name registration.
The Terms and Conditions and any and all other Rules that currently apply are available on the Website of the Registry.
Please note that the Registry is entitled to revoke a Domain Name on its own initiative in the event that the Registrant is in breach of the Rules.
SECTION 5. PROVIDE ACCURATE AND COMPLETE CONTACT INFORMATION
A request for registration of a Domain Name will only be considered complete when, through a Registrar, the Registrant provides the Registry with at least the following information:
(i) the full name of the Registrant; where no name of a company or organisation is specified, the individual requesting registration of the Domain Name will be considered the Registrant; if the name of the company or the organisation is specified, then the company or organisation is considered the Registrant;
(ii) address and country within the Community
a. where the registered office, central administration or principal place of business of the undertaking of the Registrant is located or
b. where the organisation of the Registrant is established or
c. where the Registrant resides;
(iii) e-mail address of the Registrant (or its representative);
(iv) the telephone number where the Registrant (or its representative) can be contacted;
(v) the Domain Name applied for;
(vi) the language for the ADR proceedings, as referred to in Paragraph 3(a) of the .eu Dispute Resolution Rules, being the language of the registration agreement between Registrant and Registrar in accordance with article 22(4) of the Public Policy Rules.
The Registrant is under an obligation to keep the above information complete and accurate at all times throughout the Term of registration (see Section 8 hereof concerning the amendment of contact information).
The Registry is entitled to reject a request for Domain Name registration or to revoke a Domain Name for which the Registrant has provided incomplete or inaccurate information.
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The Registry is entitled to request further information from the Registrant (via the Registrant’s Registrar), for instance in the context of a Domain Name application made during the Phased Registration Period.
The Registrant has to make sure that it has a functioning e-mail address (see (iii) above), for communicating with the Registry and/or the ADR Provider. If the address provided to the Registry is not a functioning e-mail address, the Registry is entitled to cancel the request for Domain Name registration or even revoke the Domain Name in accordance with the procedure referred to in Section 12 hereof.
The information must be that of the Registrant and must not be that of the Registrar, proxy or representative of a person or entity that does not meet the General Eligibility Criteria.
SECTION 6. REGISTER THE DOMAIN NAME
As it is not possible to file a request for Domain Name registration directly with the Registry, Domain Names can only be applied for and registered with the Registry through a Registrar accredited by the Registry. It is likely that the Registrar will charge a fee for such service.
Provided the Registrant has furnished all the necessary information to the Registrar and fulfilled all and any other relevant obligations, it is the responsibility of the Registrar to enter such information directly into the systems of the Registry according to the technical procedures established by the Registry and provided to the Registrar.
If the Domain Name requested is still available and once all requisite information is complete and the Registry has received payment for registration of the Domain Name from the Registrar, the Domain Name will be automatically registered for a (renewable) Term of one year, as set out in Section 6 of the Terms and Conditions.
Important: it is not possible to correct an error in the Domain Name itself: it will be only possible to correct that error by registering the correct Domain Name.
SECTION 7. WHOIS DATABASE
1. Introduction
The Public Policy Rules require the Registry to provide a WHOIS look-up facility where, by typing in a .eu Domain Name, information about the administrative and the technical contact administering the Domain Name can be found.
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When a Domain Name is registered, the information relating to that registration lies in a WHOIS database in compliance with the rules set out in the WHOIS Policy. The information collected includes Registrant contact information, the Registrar involved and details of the name servers to which the Registry delegates authority for the Domain Name.
By going to the Website of the Registry and typing in the Domain Name in the WHOIS look-up facility, information about that Domain Name and the Registrant can be accessed in accordance with the rules set out below.
When registering a Domain Name, the Registrant is required to accept the Registry’s Terms and Conditions which authorises the Registry to make some personal data accessible on its web site, along with some other technical data, in order to guarantee the transparency of the Domain Name system towards the public.
2. Purpose
The purpose of the WHOIS database, as set forth in the first paragraph of Article 16 of the Public Policy Rules is to provide reasonably accurate and up-to-date information about the technical and administrative points of contact administering the domain names under the .eu TLD.
3. Preventing misuse of WHOIS data
WHOIS data can be accessed through a purely textual command or by use of a web-based facility. The textual WHOIS look-up facility only contains technical information, which does not however relate specifically to the Registrant.
In order to prevent misuse of personal data available in the web-based WHOIS look-up facility the Registry takes the following steps:
(i) Anyone who submits a WHOIS query is to be provided with an automatically generated random code which they must type in before receiving the answer to their query. Providing the code in the form of a picture rather than text will prevent easy automation of the system for data mining.
(ii) E-mail addresses, and if published, postal addresses, telephone and fax numbers are displayed as images (pictures) rather than text, making it difficult to automate capture of the data.
(iii) Multi-criteria searching and other search facilities to search by name, e-mail address, address, fax or telephone numbers will not be possible.
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(iv) All those who submit a query to the WHOIS database will first be required to read and agree to the ‘WHOIS legal statement and terms and conditions’ which will inform the user that:
a. the WHOIS services are provided for information purposes only
b. by submitting a query the user agrees not to use the information to:
1. allow, enable or otherwise support the transmission of unsolicited, commercial advertising or other solicitations whether via e-mail or otherwise;
2. target advertising in any possible way;
3. cause nuisance to the Registrant in any way by sending messages to them.
To prevent “data mining” using the textual command method, a maximum of 1 domain name per second and a maximum of 100 domain names per hour may be retrieved from the same IP address.
4. Internet Accessibility
For the web-based facility there will be special accessibility provisions to make sure that visually impaired people have equal access to the WHOIS information.
The automatically generated random code which must be typed in before receiving answer to the query will be displayed randomly in two colour combinations, facilitating access for most colour-blind users.
All visually impaired users can request a special password from the Registry to access the data without having to type in the random code and to receive the e-mail addresses in the form of plain text instead of images displaying the e-mail addresses.
To prevent “data mining” using the special password, a maximum of 100 domain names per day may be retrieved.
Visually impaired users will be requested to provide the Registry with a certificate confirming their disability. This certificate can be sent to the Registry by postal mail or by e-mail and should be issued by the responsible authority from each member state. The e-mail address of the user asking for the special password has to be included in the application for the special password as the user will receive it via e-mail.
The Registry shall deal with these applications in complete confidence and shall not pass on any information to third parties.
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SECTION 8. PROCEDURE FOR THE AMENDMENT OF CONTACT INFORMATION
If the contact information of the Registrant changes, the Registrant must ask its Registrar(s) to amend this information with the Registry within one (1) month following such change. It is not possible to file such a request directly with the Registry.
SECTION 9. PROCEDURE FOR THE RENEWAL OR CANCELLATION OF A DOMAIN NAME
In principle, renewal of a Domain Name is automatic.
The Registrant is entitled to cancel a Domain Name registration by filing a request with its Registrar, who is the only person that may file a cancellation request with the Registry. It is not possible for a Registrant to file a cancellation request directly with the Registry.
The procedures used by Registrars for the renewal or cancellation of Domain Names may vary; we therefore urge the Registrant to read clearly the terms and conditions laid down by the appointed Registrar. In some cases, the Registrar will only cancel or renew a Domain Name if certain conditions are met.
IMPORTANT REMARK
If the Registrant does not intend to renew the Domain Name upon expiry of the one-year Term, it is important that it informs its Registrar thereof in due time and in accordance with its agreement with this Registrar. If the expiry date for the Domain Name registration passes, the Registry will automatically invoice the Registrar for a new one-year Term. In such a case, it is likely that the Registrar will charge this renewal fee to the Registrant. Every Registrar has its own invoicing terms and conditions. Some Registrars expect the Registrant to pay the invoice before their Domain Name expires, so that they know whether the registration should be renewed or not. Please note that the Registry will not intervene in any dispute between a Registrar and its customers.
SECTION 10. PROCEDURE FOR CHANGING REGISTRARS
1. If the agreement between the Registry and the Registrar appointed by the Registrant is terminated and that Registrar has not transferred its Domain Name portfolio to another Registrar, the Registry will notify the Registrant thereof. The Registrant must select a new Registrar within one (1) month following the date on which such notice is sent.
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If the Registrant designates another Registrar within the above timeframe, the Registry will charge the renewal fees to the new Registrar upon expiry of the Term.
If the Registrant fails to appoint a new Registrar within the above timeframe, the Domain Name will expire at the end of the Term. In such a case, the Domain Name will be suspended for the longer of:
- three months after the notice period referred to above; or
- two months following expiry of the Term.
2. If the Registrant wishes to change its Registrar during the Term, it must appoint a new Registrar and request that Registrar to notify the Registry of the change.
Upon receipt of such notification, the Registry will confirm receipt of the proposed change by sending the Registrant an e-mail containing a code enabling the Registrant to confirm or reject the change request via the Website of the Registry per Domain Name for which a change of Registrar has been requested.
If the Registrant fails to confirm the change of Registrar via the Website of the Registry within seven (7) calendar days following the date on which the Registry sends the e-mail referred to above, the Registry will send an e-mail to the new Registrar appointed by the Registrant. In this second e-mail, the new Registrar will be informed that the transfer shall only take effect if the Registrant confirms the change of Registrar to the Registry by means of a duly signed fax message or confirmation via the Website of the Registry within seven (7) calendar days following the date on which the e-mail reminder is sent. Failing receipt by the Registry of such confirmation within this seven-day period, the initiated change of Registrar will be automatically cancelled.
No reimbursement shall be made of fees paid for the initial Domain Name registration (or renewals thereof).
SECTION 11. SUSPENSION OF DOMAIN NAMES AND PROCEDURE FOR REACTIVATION
1. If the Registry receives a cancellation request from the Registrar according to Section 6(2) of the Terms and Conditions and Section 9 hereof, it will immediately suspend the Domain Name in question for a period of forty (40) calendar days following (i) the date mentioned in the cancellation request or (ii) the date on which the cancellation request was made in case the date mentioned in the cancellation request is prior to such date.
Within this forty-day period,
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(i) the Registrant may request its Registrar to reactivate the suspended Domain Name and the Registrar shall inform the Registry of such request;
(ii) the Registrant may request a change of Registrar via a newly appointed Registrar (implicitly reactivating the Domain Name).
Furthermore, during the aforementioned suspension period, the executor of the estate of the Registrant or its legal heirs (in the case of the death of the Registrant) or the legally appointed administrator (in the case of the winding-up of the Registrant) may, notwithstanding suspension of the Domain Name, apply to transfer the name via a Registrar at the time of submitting the appropriate documentation as referred to in Section 13(2) and (3) below.
If no reactivation or transfer takes place as referred to above within the stated forty-day period or if the Registry does not receive the relevant fees, it shall make the Domain Name in question available for general registration. No reimbursement shall be made of fees paid for the initial Domain Name registration (or renewals thereof).
3. If the Registry suspends a Domain Name upon termination of the agreement between the Registry and the Registrar, the procedure provided for in Section 10(1) hereof shall apply.
SECTION 12. PROCEDURE FOR THE REVOCATION OF DOMAIN NAMES
1. The Registry may revoke a Domain Name at its own discretion exclusively on the following grounds:
(i) outstanding unpaid debts owed by the Registrar to the Registry;
(ii) the Registrant’s not or no longer fulfilling the General Eligibility Criteria provided under Article 4(2)(b) of the .eu Regulation;
(iii) breach by the Registrant of the Rules.
2. At least fourteen (14) days before revoking the Domain Name, the Registry shall by e-mail contact the Registrant and/or the Registrar through whom the Domain Name has been registered, requesting the Registrant to comply with its obligations in this respect.
If the aforementioned grounds for revocation are not remedied within the timeframe referred to above, the Registry shall be entitled to revoke the Domain Name.
SECTION 13. PROCEDURE FOR THE TRANSFER OF DOMAIN NAMES
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1. Any transfer of a Domain Name, being a change of holder of a domain name, must be done in accordance with the following procedure.
The transferee must appoint a Registrar and request him to notify the Registry of the Domain Name transfer.
Upon receipt of such notification, the Registry will confirm receipt of the proposed change to the transferor and the transferee by e-mail and each e-mail will contain a unique code permitting both parties to confirm or reject the proposed transfer via the Website of the Registry.
If one of the parties fails to confirm the transfer via the Website of the Registry within seven (7) calendar days following the date on which the Registry sends its confirmation e-mails as referred to above, the Registry shall send an e-mail to the Registrar appointed by the transferee. In this e-mail, the Registry will inform that Registrar that the transfer shall only take effect if both the transferor and the transferee confirm the transfer to the Registry by duly signed fax message or via the Website of the Registry within seven (7) calendar days following the date on which the e-mail reminder was sent.
Failing such confirmation within this seven-day period, the initiated transfer will be automatically cancelled and the Domain Name will remain registered in the name of the (initial) Registrant.
2. If the Registrant dies during the Term, the executors of its estate or its legal heirs may request transfer of the name to the heirs within the timeframe set forth in Section 7(3) of the Terms and Conditions at the time of submitting the appropriate relevant documentation and provided they meet the General Eligibility Criteria.
3. If, during the Term, the Registrant becomes subject to insolvency proceedings, winding-up, cessation of trading, bankruptcy or any similar proceeding provided for by national law, the legally appointed administrator may request transfer of the name to the purchaser of the Registrant’s assets within the timeframe set forth in Section 7(3) of the Terms and Conditions at the time of submitting the appropriate relevant documentation and provided the purchaser meets the General Eligibility Criteria.
4. A Domain Name is only successfully transferred in accordance with the procedure described herein upon payment of the applicable fees as specified in the Terms and Conditions. No refund shall be made of fees paid for the initial Domain Name registration (or renewals thereof).
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ANNEX 1
Who may register a .eu Domain Name?
Note: Nationality is not a criterion for accepting the registration of a .eu Domain Name but residency is.
Countries/territories forming part of the EU
Countries/territories not forming part of the EU
Austria
Belgium
Cyprus, Southern Greek part of (under the control of the Republic of Cyprus)
Northern Turkish part of Cyprus, which is not internationally recognised
Czech Republic
Denmark
Faroe Islands
Greenland
Estonia
Finland
Aland Islands
France
French Polynesia
Guadaloupe
French Southern and Antarctic territories
French Guiana
Mayotte
Martinique
New Caledonia and dependencies
Réunion
Saint Pierre and Miquelon
Wallis and Futuna Islands
Germany
Greece
Hungary
Italy
Ireland
Latvia
Lithuania
Luxembourg
Malta
Poland
Portugal
The Azores
Madeira
Slovakia
Slovenia
Spain
Canary Islands
Ceuta
Melilla
Sweden
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The Netherlands
Aruba
Netherlands Antilles:
Bonaire
Curaçao
Saba
Sint Eustatius
Sint Maarten
United Kingdom
Anguilla
Gibraltar
Bermuda
British Antarctic Territory
British Indian Ocean Territory
British Virgin Islands
Cayman Islands
Falkland Islands (Islas Malvinas)
Guernsey
Isle of Man
Jersey
Montserrat
Pitcairn
Saint Helena and Dependencies
South Georgia and the South Sandwich Islands
Turks and Caicos Islands
Andorra
Bulgaria
Croatia
Iceland
Liechtenstein
Monaco
Norway
Romania
San Marino
Switzerland
Turkey
Vatican City

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TABLE OF CONTENTS
Table of Contents ............................................................................................. 2
Definitions ........................................................................................................ 3
Object and Scope ............................................................................................ 6
Section 1. Eligibility Requirements .............................................................. 6
Section 2. First Come, First Served Principle; Availability and Technical Requirements; Blocked and Reserved Names ................................................ 6
Section 3. Obligations of the Registrant ...................................................... 7
Section 4. Representations and Warranties of the Registrant ..................... 7
Section 5. Fees and Payment ..................................................................... 8
Section 6. Term, Renewal and Extension of the term of the Domain Name Registration ................................................................................................... 8
Section 7. Transfer of a Domain Name ....................................................... 9
Section 8. Change of Registrar ................................................................. 10
Section 9. Suspended, Blocked and Revoked Domain Names ................. 10
Section 10. Rights Granted ........................................................................... 12
Section 11. Communication between the Registry and the Registrant .. 12
Section 12. Privacy and Data Protection ....................................................... 12
Section 13. Limitation of Liability ................................................................... 15
Section 14. Amendments .............................................................................. 16
Section 15. Applicable Law and Jurisdiction ................................................. 16
Section 16. Alternative Dispute Resolution (“ADR”) ...................................... 16
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DEFINITIONS
Throughout these .eu Domain Name Registration Terms & Conditions (“Terms and Conditions”), the .eu Registration Policy, the Registration Guidelines, the .eu Dispute Resolution Rules, the Sunrise Rules, the WHOIS Policy and their respective addenda, the following capitalised terms and expressions shall have the meaning ascribed thereto below:
Application
means a complete, technically correct request for a Domain Name registration submitted to the Registry, which complies with all the requirements provided for in (a) Section 3 of the Sunrise Rules and (b) the Registration Guidelines;
ADR Procedure
has the meaning ascribed to it in the .eu Dispute Resolution Rules;
Domain Name
means a domain name registered directly under the .eu Top Level Domain or for which a request or application for registration has been filed with the Registry;
.eu Dispute Resolution Rules
means the rules for the Alternative dispute resolution (ADR) procedure referred to in Article 22 of the Public Policy Rules;
.eu Regulation
means Regulation (EC) No 733/2002 of the European Parliament and of the Council of 22 April 2002 on the implementation of the .eu Top Level Domain, OJ L, 113, 30 April 2002, pp. 1-5;
General Eligibility Criteria
Eligibility Criteria set out in Art 4 (2)(b) of the .eu Regulation;
Phased Registration Period
means the four-month period prior to the start of general registration of Domain Names during which only holders of prior rights recognised or established by national and/or Community law and Public Bodies shall be eligible to register Domain Names, as referred to in Chapter IV of the Public Policy Rules and announced in accordance therewith, or any other period organised by the Registry with a similar objective;
Public Policy Rules
means Commission Regulation (EC) No 874/2004 of 28 April 2004 laying down public policy rules concerning the implementation and functions of the .eu Top Level Domain and the principles governing
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registration, OJ L, 162, 30 April 2004, pp. 40-50;
Registrant
means a natural person, company or organisation who is holder of a Domain Name registration or who has filed a request or application for the registration of a Domain Name;
Registrar
means a person or entity that, via a contract with the Registry, provides domain name registration services to Registrants;
Registration Guidelines
means the technical guidelines made available on the Website of the Registry;
Registration Policy
means the document available on the Website of the Registry;
Registry
means EURid vzw/asbl, a not-for-profit organisation duly incorporated and validly existing under the laws of Belgium, with registered office at Park Station, Woluwelaan 150, 1831 Diegem (Belgium);
Regulations
means the .eu Regulation and the Public Policy Rules;
Rules
means the Terms and Conditions, the Registration Policy, the .eu Dispute Resolution Rules, the Sunrise Rules (if applicable), the Registration Guidelines and the Regulations;
Sunrise Rules
means the terms and conditions that shall apply during the Phased Registration Period, made available the Website of the Registry;
Term
means the (renewable) term of registration of a Domain Name not exceeding an aggregate total of ten (10) years at a certain given time, as set out in Section 6 hereof, although the exact total amount may be more than ten (10) years by adding the remaining number of days of the month in which the domain name was registered. Transfer or reactivation of a Domain Name in principle does not change the registration date or the registration anniversary date;
Website of the Registry
means the website available at http://www.eurid.eu;
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WHOIS Policy
means the WHOIS Policy made available on the Website of the Registry.
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OBJECT AND SCOPE
These Terms and Conditions, together with the Registration Policy, the .eu Dispute Resolution Rules, the Sunrise Rules (if applicable) and the Regulations, lay down the rights and obligations of the Registry and the Registrant with respect to any application or request for registration of a Domain Name, the registration itself and any renewals thereof, including any and all issues in relation to such Domain Name.
SECTION 1. ELIGIBILITY REQUIREMENTS
Only natural persons, companies or organisations meeting, at least one of the General Eligibility Criteria, shall be eligible to register a Domain Name.
SECTION 2. FIRST COME, FIRST SERVED PRINCIPLE; AVAILABILITY AND TECHNICAL REQUIREMENTS; BLOCKED AND RESERVED NAMES
1. Unless provided for otherwise in the Rules, the Registry shall register Domain Names on a “first come, first served” basis, in accordance with the terms and conditions set forth herein.
In this respect, the date and time of receipt by the Registry’s systems of a complete and technically correct electronic request or application for domain name registration, as set forth in the Registration Guidelines, shall be the sole reference point.
2. Only the following names can be registered as a Domain Name:
(i) names that are available; a name is available when:
a. it is not already registered as a Domain Name;
b. it is not reserved, blocked or notified to the Registry as “not registrable” in accordance with the Public Policy Rules, unless provided for otherwise therein;
c. it has not been applied for during the Phased Registration Period, unless it has been made available by the Registry in accordance with the Sunrise Rules;
(ii) names that meet the following technical and lexical requirements:
a. are a minimum of 2 characters long before their conversion into the ACE notation (not including the .eu suffix), are a maximum of 63 characters long after their conversion into the ACE notation (not including the .eu suffix) and after the conversion of capitals into small letters;
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b. use characters selected from the list of supported characters in the Latin, Greek and Cyrillic scripts, as published on the website of the Registry;
c. contain letters from a single script only;
d. do not begin or end with the hyphen (“-”);
e. do not contain a hyphen (“-”) in the third and fourth positions simultaneously, unless they begin with the characters “xn” or also contain a hyphen in the second position;
f. may not consist exclusively of an alpha-2 country code;
g. may not contain any characters other than the Latin letters “A” to “Z” or “a” to “z”, the digits “0” to “9” or the hyphen (“-”) if they begin with the characters “xn--”.
The above conditions must be cumulatively met.
SECTION 3. OBLIGATIONS OF THE REGISTRANT
Throughout the Term, the Registrant has the following obligations:
1. to keep its contact information, as referred to in the Registration Policy, accurate, complete and up to date, both (i) with the Registrar with whom the Registrant has entered into an Agreement and (ii) with the Registry (via the Registrar), as described in the Registration Policy. Moreover, the Registrant represents and warrants that any e-mail address communicated to the Registry shall be a functioning e-mail address;
2. to use the Domain Name in such way that it does not violate any third-party rights, applicable laws or regulations, including discrimination on the basis of race, language, sex, religion or political view;
3. not to use the Domain Name (i) in bad faith or (ii) for any unlawful purpose.
SECTION 4. REPRESENTATIONS AND WARRANTIES OF THE REGISTRANT
The Registrant represents and warrants that:
1. it meets one of the General Eligibility Criteria, and it shall inform, via its Registrar, the Registry when it ceases to meet such conditions;
2. all information provided to the Registry during the Domain Name registration process is true, complete and accurate;
3. the request for Domain Name registration is made in good faith, for a lawful purpose and does not infringe the rights of any third party;
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4. the Domain Name is not contrary to public policy or morality (e.g. is not obscene or offensive) and is not unlawful;
4. it shall, throughout the Term, abide by these Terms and Conditions and any and all applicable Rules.
SECTION 5. FEES AND PAYMENT
1. The applicable fees charged by the Registry to the Registrars for the registration, renewal, transfer and reactivation of Domain Names may be consulted on the Website of the Registry.
2. Payment of any fees due, for which the Registrant is solely liable, must be made with the Registry via a Registrar. The Registry is not responsible for any failure on the part of the Registrar in this respect, including where such failure results in non-registration or cancellation of the Domain Name concerned.
3. The Registry shall only be obliged to accept an application or request for Domain Name registration or to renew a Domain Name registration once it has been unconditionally paid in full for such service by the Registrar appointed by the Registrant.
SECTION 6. TERM, RENEWAL AND EXTENSION OF THE TERM OF THE DOMAIN NAME REGISTRATION
1. The Term of any Domain Name registration shall commence on the date of registration of the Domain Name, and shall end the last calendar year of the Term, on the last day of the month within which the Domain Name was registered.
Unless otherwise provided for herein, the Term shall be tacitly renewed (at cost) for an additional period that shall end the following calendar year, on the last day of the month within which the Domain Name was registered
At any time during the Term, the Domain Name may be extended for an additional period not exceeding an aggregate total of ten (10) years at a certain given time, although the exact total amount may be more than ten (10) years by adding the remaining number of days of the month in which the domain name was registered.
2. The Registrant shall be entitled to terminate this agreement in accordance with its agreement with its Registrar. Such termination shall
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only take effect if the Registry receives, before the end of the Term, a cancellation request issued by the Registrar. If no such request is received, the Registry shall be entitled to claim the applicable renewal fee(s) for the renewed Term in accordance with the procedure set out in Section 9 of the Registration Policy.
3. The Registry is under no obligation to inform the Registrant in advance when the Term is about to expire.
4. The Registry shall be entitled to immediately suspend or cancel the
Domain Name when the Registrant is in breach of the Rules.
SECTION 7. TRANSFER OF A DOMAIN NAME
1. The Registrant shall be entitled to transfer a Domain Name at any time where the following conditions are cumulatively met:
(i) the transferee has confirmed that it satisfies the General Eligibility Criteria; and
(ii) the Registry has received all applicable fees for such transfer via the Registrar appointed by the transferee; and
(iii) the procedure described in Section 13 of the Registration Policy has been successfully completed.
2. A Domain Name that is suspended or blocked cannot be transferred other than:
(i) by a decision taken by (a) a panel in an ADR Procedure, or (b) by a court of a Member State; or
(ii) upon receipt by the Registry of any fees applicable in this respect, in case the Domain Name has been suspended in accordance with Section 9.
3. A Domain Name can be transferred at any time during the Term to the legal heirs of the Registrant (further to the death of the Registrant) or the purchaser of the Registrant’s assets (in case the Registrant becomes subject to a proceeding referred to in Article 19(2) of the Public Policy Rules) following submission of appropriate documentation, and in accordance with the procedure laid down in the Registration Policy, provided that the legal heirs or the purchaser fulfil the eligibility requirements as set out in Section 1 hereof.
4. Following transfer of a Domain Name in accordance with the above provisions, the Domain Name will be registered in the name of the transferee for a new Term as provided for in Section 6, first paragraph hereof. The transfer of a Domain Name in principle does not change the registration date or the registration anniversary date. In case of
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such transfer, the current Term shall be extended with an extra one (1) year period, not exceeding an aggregate total of ten (10) years at a certain given time, although the exact total amount may be more than ten (10) years by adding the remaining number of days of the month in which the domain name was registered
SECTION 8. CHANGE OF REGISTRAR
In the case of termination of the agreement (i) between the Registry and the Registrar or (ii) between the Registrar and the Registrant, the Registrant shall follow the relevant procedure set out in Section 10 of the Registration Policy in order to maintain its Domain Name registration.
At any time during the Term, a Domain Name may be transferred to another Registrar. Such transfer of a Domain Name in principle does not change the registration date or the registration anniversary date. In case of such transfer, the current Term shall be extended with an extra one (1) year period, not exceeding an aggregate total of ten (10) years at a certain given time, although the exact total amount may be more than ten (10) years by adding the remaining number of days of the month in which the domain name was registered.
SECTION 9. SUSPENDED, BLOCKED AND REVOKED DOMAIN NAMES
1. The Registry shall suspend any Domain Name
(i) for forty (40) days if and to the extent the Registry has received a cancellation request from the Registrar as set forth in Section 6(2) hereof. The 40 days suspension period shall start on (a) the date mentioned in the cancellation request or (b) the date on which the cancellation request was made in case the date mentioned in the cancellation request is prior to such date.
(ii) for which the Registry has requested the Registrant to replace its Registrar in accordance with Section 10(1) of the Registration Policy.
In the above cases, (a) the Domain Name cannot be transferred nor used, and (b) the Registrant cannot change its contact information with respect to the suspended Domain Name.
The Registry shall show the suspended status of those Domain Names in its WHOIS Database.
2. During the period of suspension referred to in paragraph 1(i) above
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(i) the Registrant may request to reactivate the suspended Domain Name. The Registry shall only reactivate a suspended Domain Name referred to in paragraph 1(i) upon receipt by the Registry of (a) a request by the Registrar appointed by the Registrant, and (b) the applicable fees. Reactivation of a Domain Name in principle does not change the registration date or the registration anniversary date.
(ii) the heirs of the Registrant (in the case of the death of the Registrant) or the relevant administrator (in case the Registrant becomes subject to a proceeding referred to in Article 19(2) of the Public Policy Rules) may request to register the suspended Domain Name in the name of the heirs of the Registrant or the purchaser of the Registrant’s assets, in accordance with the procedure laid down in the Registration Policy.
If, during the period of suspension referred to in paragraph 1(i) above, the Domain Name is not reactivated or registered by the heirs of the Registrant (in the case of the death of the Registrant) or by the relevant administrator (in case the Registrant becomes subject to a proceeding referred to in Article 19(2) of the Public Policy Rules), the Registry shall make the Domain Name automatically available for general registration immediately after 40 days of suspension.
3. The Registry shall block any Domain Name:
a. that is considered by a court of a Member State to be defamatory, racist or contrary to public policy, upon notification of the court’s decision, as referred to in Article 18 of the Public Policy Rules. Upon notification of a final court order, the Domain Name shall be revoked and blocked from future registration as long as the relevant court order remains valid.
b. where the Registry is informed that an ADR Procedure or legal proceeding is pending, until such proceedings are terminated and the relevant decision has been notified to the Registry; in this case, (a) the Domain Name cannot be transferred, and (b) the Registrant cannot change its contact information nor can it change its Registrar with respect to the blocked Domain Name.
c. where it has notified the Registrant and/or the Registrar in accordance with Section 12(2) of the Registration Policy.
4. The Registry shall revoke any Domain Name following a decision of a panel in an ADR Procedure or court order.
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5. The Registry may, revoke a registration of a Domain Name on its own initiative and without submitting the dispute to any non-judicial settlement of conflicts, exclusively on the following grounds:
(i) outstanding unpaid debts owed to the Registry; or
(ii) non-fulfilment by the Registrant of one of the General Eligibility Criteria; or
(iii) breach of the Rules by the Registrant
subject to compliance with the procedure laid down in Section 12 of the Registration Policy.
SECTION 10. RIGHTS GRANTED
1. Upon registration of a Domain Name, the Registrant obtains a limited, transferable, renewable, exclusive right to use the Domain Name for the Term, unless otherwise provided for in the Rules. No other rights can be claimed by the Registrant except for those included herein.
2. The Registrant shall not be entitled to exercise any right of withdrawal following receipt by the Registry of an application or request for registration of a Domain Name.
SECTION 11. COMMUNICATION BETWEEN THE REGISTRY AND THE REGISTRANT
1. Any official communication between the Registry and the Registrant shall be effected by e-mail:
(i) if to the Registry: info@eurid.eu;
(ii) if to the Registrant: the contact e-mail address communicated to the Registry via the Registrar and made available in the WHOIS Database.
2. Any communication between the Registry and the Registrant shall be in one of the official languages of the European Union.
SECTION 12. PRIVACY AND DATA PROTECTION
1. Processing of personal data
By registering a Domain Name and accepting the Terms and Conditions, the Registrant authorises the Registry to process personal and other data required to operate the ".eu" Domain Name system. The Registry must only use the data for operating the system (which
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will include attribution of the Domain Name, transfer of a Domain Name to a new Registrant, transfer of one Domain Name or a portfolio of Domain Names to a new Registrar) and can only transfer the data to third parties:
(i) after the unambiguous consent of the Registrant
(ii) if ordered to do so by a public authority, carrying out its legitimate tasks,
(iii) upon demand of the ADR Providers mentioned in section 16 of this document or
(iv) as provided in section 12.3 of this document.
The Registrant has the right to access its personal data and to arrange for it to be amended, where errors exist.
2. Information collected for internal use
The following personal data will be collected for the internal use of the Registry (unless where also available through the WHOIS look-up facility provided for in Section 12.3.1):
(i) full name of the Registrant;
(ii) technical contact name;
(iii) postal address;
(iv) e-mail address;
(v) telephone number;
(vi) fax number (optional);
(vii) language for ADR proceedings, as referred to in Paragraph 3(a) of the .eu Dispute Resolution Rules.
3. WHOIS look-up facility
3.1. Information published in the WHOIS
By going to the Website of the Registry and typing in the Domain Name in the WHOIS look-up facility, information about that Domain Name and the Registrant can be accessed in accordance with the rules set out below.
(i) When the Registrant is a legal person or another form of organisation
The Registry generally publishes the following information in its WHOIS:
a. name, address and telephone and fax number of the Registrant;
b. technical contact person;
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c. e-mail address of Registrant;
d. language for the ADR proceedings, as referred to in Paragraph 3(a) of the .eu Dispute Resolution Rules;
e. technical data (such as status of the Domain Name or the name servers).
(ii) When the Registrant is a natural person
Where the Registrant is a private individual (natural person) the Registrant contact information published is restricted to the e-mail address, unless the Registrant requests otherwise, and to the language selected for the ADR proceedings, as referred to in Paragraph 3(a) of the .eu Dispute Resolution Rules.
Natural persons who apply for a .eu Domain Name will be explicitly informed by their Registrars of the possibility to create and use a specific functional e-mail address for publication in the WHOIS as an alternative to the use of their personal e-mail address.
All other information collected will only be kept for internal use and will not be disclosed to third parties unless in accordance with this section.
3.2 Disclosure of personal data
Third parties may have legitimate reasons to request the disclosure of personal data of natural persons not published in the WHOIS, but processed by the Registry for its internal use in accordance with Section 1.2 of the WHOIS Policy.
The third party must individually request the disclosure of these data by filing an application form made available on the Website of the Registry and:
(i) state and substantiate the legitimate reasons for the request;
(ii) read and agree to a disclaimer which requires the third party not to use the information made available for other purposes than those justified by the abovementioned legitimate reasons;
(iii) disclose its full name and address (including e-mail address, telephone and fax number, and the company number if the third party is a legal person).
The third party asking for access to the data would only be granted access to the requested data if it fulfils all requirements or if the
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Registry is ordered by a judicial authority within the European Community to grant such access.
SECTION 13. LIMITATION OF LIABILITY
1. The Registry shall not be liable for any loss, including direct or indirect loss, consequential loss and loss of profits, whether contractual, based on tort (including negligence) or otherwise arising, resulting from or related to registration or use of a Domain Name or to use of its software or Website of the Registry, even if it has been advised of the possibility of such loss, including but not limited to:
(i) registration or renewal of (or the failure to register or renew) a Domain Name in favour of a Registrant or a third party due to an error concerning their identity;
(ii) termination of the Registry’s authority to register domain names in the .eu Top Level Domain;
(iii) rights that third parties might claim to a Domain Name,
(iv) technical problems or faults;
(v) acts or omissions of a Registrar regarding the application or request for registration, registration or renewal of a Domain Name that may result in non-registration or cancellation of such Domain Name;
except in cases where the Registry’s wilful misconduct is proved.
In any case, the Registry’s liability for damages shall be limited to the amount of the registration fee that applies at the time the dispute is raised with the Registry. The Registrant agrees that no greater or other damages may be claimed from the Registry.
2. The Registrant shall be liable for any costs, expenses or damages incurred by the Registry for any breach of these Terms and Conditions by the Registrant. Furthermore, the Registrant shall hold the Registry harmless from claims filed or disputes initiated by third parties to this Agreement, and shall compensate the Registry for any costs or expenses incurred or damages it may suffer through third parties taking action against it on the grounds that the application for, the registration or the use of the Domain Name by the Registrant infringe the rights of said third parties.
3. For the purposes of this Section, the term “Registry” shall also refer to its members, subcontractors and their respective directors and employees.
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SECTION 14. AMENDMENTS
1. These Terms and Conditions are subject to change, which changes shall take effect as described in this Section.
2. If the Registry decides to change these Terms and Conditions and/or the Registration policy, it will make the new terms available to the public by posting them on the Website of the Registry at least thirty (30) days before the new terms take effect (and upon their taking effect on the announced date, said new terms shall become the Terms and Conditions and/or the Registration Policy). Each Domain Name registration will be handled according to the Rules in effect on the date the application or request for a Domain Name registration is complete.
3. By way of exception to the provision set out in Section 14(2) hereof, the Registry may dispense with the aforementioned minimum period of thirty (30) days. Such modifications will take effect at the time they are announced on the Website of the Registry. The Registry may only make use of this specific procedure provided the relevant modifications seem to be justified within the relevant national or international technical context and provided they are intended to prevent Domain Name registrations of a speculative or abusive nature.
4. The Registry will not at any time, including where an earlier application for a Domain Name registration has previously been rejected, personally inform Registrants that these Terms and Conditions and/or the Registration Policy are to be or have been modified, even if their previously rejected application or applications for Domain Name registration would otherwise be allowed under the modified Terms and Conditions and/or the Registration Policy.
SECTION 15. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions and any dealings between the Registry and the Registrant hereunder are subject to Belgian law. In the event of any dispute, disagreement or claim between the Registry and the Registrant, the courts in Brussels (Belgium) shall have exclusive jurisdiction, except for the cases referred to in Section 16 hereof.
SECTION 16. ALTERNATIVE DISPUTE RESOLUTION (“ADR”)
1. The Registrant accepts that ADR Procedures must be conducted before one of the providers listed at the Website of the Registry.
2. The Registrant must participate in ADR Procedures if a third party (a “Complainant”), in compliance with the .eu Dispute Resolution Rules,
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asserts to an ADR Provider and initiates a complaint against the Registrant on the basis of speculative or abusive registration, as referred to in Articles 21 and 22(1)(a) of the Public Policy Rules.
Furthermore, the Registrant or a third party shall be entitled to initiate an ADR Procedure in accordance with the procedures laid down in the Rules if it is of the view that a decision taken by the Registry conflicts with the Regulations.
3. Unless otherwise agreed by the parties to an ADR Procedure or otherwise specified in the agreement between the Registrant and its Registrar, the language of the ADR Procedure shall be the language of that agreement. Any ADR Procedure initiated against the Registry shall be conducted in the English language.
4. All disputes covered by this section will be governed by the .eu Dispute Resolution Rules applicable upon filing of the complaint and the selected ADR Provider’s rules of procedure, as published on the Website of the Registry.
5. The remedies available to a Complainant under any proceedings before an arbitrator (or panel of arbitrators) appointed by an ADR Provider are strictly limited to:
(i) annulment of the challenged Registry decision, in case the ADR Procedure is initiated on the basis of Article 22(1)(b) of the Public Policy Rules; and
(ii) revocation or transfer of the Domain Name in case the ADR procedure is initiated on the basis of Article 22(1)(a) of the Public Policy Rules.

We are currently drafting the Registration Policy for .eu, as required by EU Regulation 733/2002

This policy will include full rules and procedures for Alternative Dispute Resolution.

The document will be made available for public comment in advance of being approved by the European Commission and adopted by EURid.

The Final Registration Policy will be made available in all official languages of the EU.

Alternative Dispute Resolution (ADR) for .eu domain names disputes will be provided by the Czech Arbitration Court (appointed by EURid on the 12th April 2005) in the 20 official languages of the European Union. For more information you can access the temporary website of the Czech Arbitration Court for the .eu ADR which has recently been launched: www.arbcourt.cz/adreu